Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
spacious rooms
expensive
early dining closure
7.8/10
Very good
Rooms
8.3
Location
8.6
Service
7.6
Dining
6.9
Guest reviews
7.8/10
based on 10 reviews
8.8
8.8/10based on 1484 reviews
William
United States,
May
2024
8.4/10
I had a great stay at the hotel! The rooms were spacious, beautifully decorated in Nordic style, and quiet during the late hours. The service was friendly and welcoming. The location was convenient with many restaurants nearby. The dining choices were good, although the closing time was a bit early. The facilities were top-notch and well-maintained.
Rooms
9.0
The rooms were spacious, beautifully decorated in Nordic style, and quiet during the late hours.
Service
9.0
The service was friendly and very helpful.
Location
8.0
The hotel is perfectly located in a shopping mall with many restaurants around. Very close to public transportation options.
Dining
7.0
The dining experience was good, but the closing time was earlier than expected.
Facilities
9.0
The facilities were top-notch and well-maintained.
Jack
United States,
May
2024
8.4/10
I had a wonderful stay at this hotel. The rooms were spacious and beautifully decorated in Nordic style, making them comfortable and cozy. The service was top-notch, with friendly and very helpful staff attending to all our needs. The location was perfect for our needs, being very close to the railway station and inside Tripla Mall. The dining experience was okay but not excellent, with a fair choice available, albeit closing earlier than expected. The facilities were great, offering everything we needed during our stay.
Rooms
8.0
The rooms were spacious and beautifully decorated in Nordic style, next to the door but decently quiet during late hours.
Service
9.0
The service was friendly and very helpful. The staff promised to change any issues next time, which was reassuring.
Location
9.0
The location was good for us, being very close to the railway station and inside Tripla Mall.
Dining
7.0
The dining had a lack of fish, which was unexpected in Finland. It was okay but not excellent.
Facilities
9.0
The facilities provided were impressive, offering various services and amenities for a comfortable stay.
Thomas
United States,
March
2024
7.2/10
I had a mixed experience at the hotel. The rooms were clean and spacious, but I found the price a bit high for what was offered. The service had its ups and downs, with friendly staff overall but a minor hiccup during check-in. The location was convenient, especially being inside Tripla Mall, although the view was lacking. Dining was satisfactory but closed early, and facilities were decent but not exceptional.
Rooms
7.0
The room was clean and decently quiet, although a bit expensive for what it was.
Service
7.0
The staff was friendly and promised improvement for next time, but there was a slight issue during check-in.
Location
9.0
The location was very convenient, right inside Tripla Mall and close to the railway station.
Dining
7.0
The dining experience was decent with inclusive options, but I wished it stayed open later.
Facilities
6.0
The facilities were okay, nothing extraordinary.
convenient location
expensive
Ray
United States,
February
2024
8.2/10
I had a pleasant stay at this hotel. The rooms were spacious and beautifully decorated in a Nordic style, offering a clean and comfortable space. The service was friendly and very helpful, catering to all our needs. The location was convenient, being very close to the railway station and inside the bustling Tripla Mall. The dining experience was okay, with a fair choice available. Overall, a comfortable and convenient stay.
Rooms
9.0
The rooms were spacious and beautifully decorated in Nordic style, providing a nice, clean, and spacious environment.
Service
8.0
The service was friendly and very helpful, attending to all our needs.
Location
9.0
The location was very convenient, being very close to the railway station and inside Tripla Mall.
Dining
7.0
The dining experience was okay, offering a fair choice but closing at an earlier time than preferred.
Facilities
8.0
The hotel provided modern facilities with a design touch, enhancing the overall experience.
James
United States,
January
2024
8.4/10
My stay at the hotel was fantastic! The rooms were spacious and beautifully decorated in a Nordic style, making them quiet, comfy, and exceptionally clean. Despite being decently quiet during late hours, the overall cleanliness stood out. The service was top-notch, with warm responses from the staff, although there were brief encounters of unfriendliness during check-in. The location was perfect for us, being very close to the railway station and inside Tripla Mall, offering easy access to transportation options. The dining experience was really good, catering to various dietary needs with inclusive vegetarian options and diverse breakfast choices. The facilities were excellent, enhancing our overall experience.
Rooms
9.0
The rooms were spacious and beautifully decorated in Nordic style, quiet, comfy, and clean.
Service
7.0
The service was a mix of warm vegan protein from the staff, with promises of improvement next time, though there were instances of rudeness.
Location
9.0
The location was perfect for us, very close to the railway station and inside Tripla Mall, offering convenience for transportation and shopping.
Dining
8.0
The dining experience was really good, satisfying different morning needs with inclusive vegetarian options and a variety of breakfast items.
Facilities
9.0
The facilities were excellent, adding to the overall comfortable and enjoyable stay.
Maurice
United States,
November
2023
7.2/10
My stay at the hotel was a mix of great experiences and some minor letdowns. The rooms, with their Nordic style decor and spacious layout, were a highlight, although the price was a bit on the higher side. The service was friendly and very helpful, promising improvements for the future. The location, while excellent for me, might not be ideal for all travelers. The dining options, though decent, lacked some variety and had early closing times. Overall, the facilities offered a comfortable stay.
Rooms
8.0
The rooms were spacious and beautifully decorated in Nordic style.
Service
7.0
The staff was friendly and very helpful.
Location
7.0
The location was good for us, but maybe not for tourists.
Dining
6.0
The dining had a fair choice but did close at an earlier time than I would normally prefer.
Facilities
8.0
The facilities provided a comfortable stay.
Jeanne
United States,
August
2023
8.2/10
I had a pleasant stay at the hotel with its spacious and modern design rooms offering a nice, clean, and quiet atmosphere during late hours. The location inside Tripla Mall was convenient for shopping and dining, but the dining options closed early. The service was friendly and welcoming, ensuring a comfortable experience overall.
Rooms
9.0
The spacious rooms with modern design and huge windows were clean, nice, and provided a decently quiet environment.
Service
8.0
The service was friendly and welcoming, making me feel comfortable and valued during my stay.
Location
9.0
The hotel's location inside Tripla Mall was convenient for shopping and dining, offering easy access to various amenities.
Dining
7.0
The dining experience had a fair choice but closed earlier than expected, with a lack of fish options for a Finland visit.
Facilities
8.0
The hotel offered a variety of facilities to enhance the stay, ensuring convenience and comfort for guests.
Josh
United States,
August
2023
7.8/10
The hotel is conveniently situated inside Tripla Mall, offering a great location with plenty of dining options. The rooms are well-equipped, clean, and spacious, but the check-in experience lacked friendliness. The service overall is friendly and accommodating, meeting most of our needs. The dining experience had a fair choice but closed earlier than desired. The facilities are comprehensive and convenient.
Rooms
8.0
The rooms next to the door between the hallways and the elevator are well equipped, clean, and spacious.
Service
7.0
The service was friendly and helpful, accommodating most of our needs.
Location
9.0
The hotel is very close to the railway station and inside Tripla Mall, providing easy access to a variety of restaurants.
Dining
6.0
The dining options had fruits like watermelon and berries but lacked expected fish choices for Finland.
Facilities
9.0
The hotel provides a range of facilities, making the stay convenient and enjoyable.
Dwight
United States,
June
2023
7.4/10
I had a pleasant stay at the hotel. The rooms were beautifully clean and decently quiet during the late hours, making my sleep very relaxing. However, while the rooms were clean and decent, some aspects could be improved.
Rooms
8.0
The rooms were beautiful and clean.
Service
7.0
The service was friendly and promised to make improvements next time, but wasn't as friendly during check-in. However, they were always helpful with our needs and requests.
Location
9.0
The location is excellent, very close to the railway station within Tripla Mall, making it convenient for shopping and dining.
Dining
7.0
The dining experience was inclusive with various vegetarian options and fresh fruits like watermelon and berries. Although the choices were fair, the dining area closed earlier than expected.
Facilities
6.0
The facilities were okay, but there is room for improvement.
clean
limited dining hours
Frederick
United States,
June
2023
7.4/10
I found the hotel to have spacious and beautifully decorated rooms in Nordic style, although it was a bit pricey for what it offered. The rooms still looked new, which was a plus point during my stay.
Rooms
8.0
The rooms next to the door between the hallways and the elevator were spacious and beautifully decorated in Nordic style, and they still looked new.
Service
7.0
The service was a bit of a mix; while I encountered some rudeness, the staff overall was very friendly and promised to work on it for future stays, which was reassuring.
Location
8.0
The location inside Tripla Mall was convenient for accessing various amenities, but it may not offer much for tourists looking for specific attractions nearby.
Dining
7.0
The dining experience was satisfactory with the ability to cater to different morning needs, although it didn't exceed my expectations in terms of excellence.
Facilities
7.0
The hotel offered adequate facilities, though I felt the overall value for money could have been better based on my experience.
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